Viaservice and the Container Guarantee

Unlocking growth, together

Because steering logistics towards growth starts by removing the barriers that stand in your way to take your business forward, Viaservice developed the Container Guarantee: a business-friendly solution that enables you to waive container deposits and free your company from cashflow and administrative burdens.

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Clearing Agents, Freight-Forwarders & Shippers

We take care of your cashflow. So you can take care of your growth.

As a clearing agent, freight-forwarder or shipper, you face challenges related to container deposits: cashflow, high cost of deposit that lowers competitiveness, loss of business opportunities, administrative burdens, paperwork… These weigh on your company’s capabilities, depriving you from the resources needed to seize business opportunities and limiting your growth.

Our solution? A business-friendly alternative to container deposits, endorsed and recognized by all shipping and logistics stakeholders in East Africa.

Shipping Lines

A Container Guarantee to remove container deposits, improve your logistics operations and containers’ profitability.

By availing the Container Guarantee to your customers instead of the cash deposit, you improve your risk management, simplify your logistics operation and increase your container turnaround. As a shipping line, you face multiple challenges with container deposits. The deposit is hardly sufficient to cover the container value and arising obligations, it is ineffective when it comes to recovering bad debts, it increases administrative work… The result: insufficient cover for your risk exposure and laborious administration.

Our solution? The Container Guarantee allows you to benefit from a game-changing solution to container deposits, recognized by shipping lines, endorsed by shipping lines and logistics stakeholders in East Africa.

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Waive administrative burdens

Eliminate bad debts, smooth administration and improve your customers’ experience. The Container Guarantee advances payments of all obligations linked to containers (damage, demurrage, total loss) on behalf of the Guarantees users, on a reimbursement basis.

Waive administrative burdens

Eliminate bad debts, smooth administration and improve your customers’ experience. The Container Guarantee advances payments of all obligations linked to containers (damage, demurrage, total loss) on behalf of the Guarantees users, on a reimbursement basis.

Shipping lines

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By reducing the overall cost
of releasing container,
the Container Guarantee helps
you improve your cashflow.

By removing the administrative
and financial hurdles of the deposit,
the Container Guarantee helps you achieve faster container releases.

Clearing agents

Freight-forwarders

Shippers

A business friendly alternative to deposit

With Container Guarantee, you immediately benefit from improved financial resources and operational efficiencies. Only pay a small service fee instead of the regular container cash deposit required to secure the release of containers.

Four easy steps to become a guarantee user

1
CFA’s or shippers apply for registration to become a user.
2
Execute the Container Guarantee agreement.
3
Log in with your user rights.
4
Order your container guarantees online, whenever needed.
150
customers
3
shipping lines
700
containers under guarantee
How does it work

For CFA’s and Shippers

Viaservice issues a Container Guarantee upon payment of a nominal non-refundable service fee that allows you to release your containers without the cash container deposit usually required by shipping lines to secure containers.

For Shipping Lines

For every bill of lading under Container Guarantee, Viaservice protects you so that you no longer require the usual cash deposit to release the containers to approved clearing and forwarding agent and shippers.

Why Viaservice

Your go-to partner to steer your logistics towards growth

We only innovate with purpose

As a true industry champion, developed by and for its stakeholders, we are committed to transform the transportation and logistics industry, developping the financial and digital solutions it needs to remove barriers to trade and accelerate growth.

Unlocking growth by creating bridges

As a true industry partner, with operations in both Europe and Africa we relentlessly work towards a shared ambition: unlocking growth, by putting solutions in place that not only reconcile supply chain stakeholders’ needs, but create trust and best practices that work for all.

We’re here, anytime needed

We ease the management and monitoring of each of your transactions thanks to our online
platform, but we make sure that our team members on-site (read: real humans) are by your side, anytime, anywhere needed, to guide you and help you make the most of the Viaservice solutions.

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Latest news
About us

Committed to the growth of the East African logistics industry

Viaservice Financial Services Limited is a subsidiary of Swiss based company Viaservice SA, committed to provide innovative digital and financial solutions to facilitate fast-growing economies’ logistics and transportation industry.

Established in 2018 in Tanzania, Viaservice Financial Services Limited deployed its first product in 2019, the Container Guarantee.

By eliminating container deposits, the Container Guarantee aims to adress one of supply chain stakeholders’ major barrier to trade and create trust and best practices that work for everyone. To ensure the sustainability and integrity of our solution in empowering the local and regional shipping and logistics industry, it has been developed in partnership with key industry players, such as the Tanzania Freight Forwarders Association (TAFFA) and the Federation of East African Freight Forwarders Associations (FEAFFA) and global shipping lines.

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Get in touch

Willing to get on board?
We’re here.

Get in touch
Get a sense of how easy our solutions are.
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